Kelly Tarnowski
IT Manager
Analytical IT Manager skilled driving efficiency and productivity through the development, delivery and
support of strategic plans. Dedicated to creating and delivering initiatives to guide organizational
navigation of modern technology. Proven history of successfully translating technical requirements into
business solutions. Strong proficiency in variety of software, with a passion for utilizing excellent
communication to foster company rapport.
Contact
Address
455 Lancaster Drive
Pingree Grove, IL, 60140
Phone
(224) 301-6226
E-mail
kllytarnowski@gmail.com
LinkedIn
https://www.linkedin.com/
in/kellytarnowski0913/
WWW
https://
www.ktarnowskiprojects.co
m/
WWW
https://
www.ktarnowskiportfolio.co
m/
Skills
Documentati
on
management
Excellent
Business
Work History
2019-06 -
Current
IT Manager
AXA Limited LLC, Itasca, IL
• Created full-fledged implementation plans,
accounting for ROI, cost-benefit and other analyses.
• Adjusted project plans to account for dynamic
targets, staffing changes and operational
specifications.
• Coordinated ongoing technical training and
personal development classes for staff members.
• Reviewed and assessed architecture design,
implementation, testing and deployment needs to
identify project requirements and costs.
• Interviewed, hired, trained and mentored 12 staff
by coaching daily, leading performance reviews
and offering constructive feedback.
• Coordinated with management teams to plan,
develop, align and execute strategies that would
meet client's vision, mission and purpose.
• Led and assisted technical upgrade projects for
clients by working and coordinating with consultants
and developers for integrations.
• Facilitated best user experience through
continuous support, training classes, webinars,
improvements and communication of system
changes.
• Analyzed architecture design, scoping,
implementation, testing and deployment needs to
define project requirements.
development
support
Very Good
Team
collaboration
Very Good
Scope
definition
Very Good
Quality
assurance
Very Good
Trend
forecasting
Good
Project
coordination
Very Good
Team building
Very Good
Software
Avalara
Good
QuickBooks
Very Good
Office 365
(Azure)
Very Good
CRM
Very Good
SQL Report
Creation
Excellent
Visual Studio
MVC
Good
Scope Writer
Excellent
RFP Creation
2018-05 -
2019-06
Information Technology System
Administrator
Wicker World Inc. Acquired By AXA Limited LLC ,
Glendale Heights, IL
• Supporting, maintaining, designing, implementing,
troubleshooting, and commissioning
• Apache server troubleshoot when issues occurred
diagnosing issues
• Assist in developing and maintaining processes,
procedures and monitoring related to specific
activities for ensuring optimum service levels
• Assist in creation of training material, including
planning, delivery and tracking
• Possessing passion for driving continuous
improvement through spotting opportunities and
seeking views of others
• Installing, configuring, updating, and removing
system and application software
• Maintaining virtual machines, installing, upgrading,
patching and troubleshooting OS and software
packages
• Own all responsibility for any issues that occur by
managing and keeping up with all issues assigned,
following up and resolving issues/improvements
• Perform routine operations for racking servers,
cabling, backup and recovery, monitoring
dashboard, taking preventive measures,
troubleshooting technical issues
• Provide technical support to different clients using
system infrastructure, including trouble shooting and
finding root cause Resolve all issues that occur on
our vendor side to make sure our reps in field can
shop and host parties.
• Responsible for opening, updating, providing
status and closing tickets
• Web Server request processing adding, starting
and stopping application pools and configuration of
application pool recycle settings
• Report creation utilizing access, or any tools
provided by pulling data from the database per
